Surabaya Airport Informational Guide to Juanda International Airport (SUB) - Non Official

Surabaya Airport Services

Wi-Fi

Free Wi-Fi available.

Mobile Charging Points

There are free charging points available in Terminal 2, in the second floor. 

Medical Services 

There are First Aid stations available in both Terminals. 

lost and found

For items lost at the Airport, please consult at the information desk. 

smoking area 

For smokers, it is permitted in Diplomat Cafe. There is also a designated smoking room in T1, both Landside and Airside.

luggage storage

There aren’t lockers available at Surabaya Airport. 

Other Services

- Restaurants and cafés
- Free charging stations
- Shops and Duty Free
- Baggage wrapping
- Elevators
- Escalators
- Currency Exchange
- Tourist Booths
- Retail stores
- Nursing rooms
- Juanda Customer Service System
- ATMs
- Children’s play area
- Information desk
- Medical services
- Smoking room
- Mushalla prayer rooms

Lounges

Terminal 1

Trowulan Executive Lounge: Domestic Terminal, second level, between Gates 10-11. Service hours: From 04:00 am to 09:00 pm. Services: Snacks, TV, Wi-Fi, food, newspapers and magazines, smoking area, flight monitors, among others. 

Singosari Lounge: Domestic Terminal. Service hours: From first departure until last departure. Services: Snacks, children area, food, newspapers and magazines. 

Terminal 2

Concordia Blue Sky Premium Lounge: Terminal 2, within security. Service hours: 04:00 am to 09:00 pm. Services: Printers, copiers, fax, showers, conference rooms, food, snacks, internet terminals, telephones, Wi-Fi, TV. Only for passengers departing from Terminal 2. 

Concordia Premier Lounge: Terminal 2, within security. Service hours: From 04:00 am to 09:00 pm. Services: Printers, copiers, showers, food, smoking area, prayer room (separate), conference room accessible under payment (IDR 500,000 for 2 hours). Only for passengers departing from Terminal 2. 

Garuda Indonesia Executive Lounge: Terminal 2, within security. Open from first departure until last departure. Services: Showers, smoking area, food, newspapers and magazines, Wi-Fi, TV, children’s area.