Surabaya Airport Guide to Juanda International Airport (SUB)

Surabaya Airport Terminal 1

Surabaya Airport Terminal 1 handles exclusively domestic flights. 

Transfer between terminals 

There is a shuttle bus between terminals.

Passengers can go walking too, it takes about 5 to 10 minutes. They just have to exit Terminal 1 exit towards the Arrivals Hall and then turn right. 

Levels

Terminal 1 is split into a couple of parts: Part 1A and Part 1B

Note that both Part 1A and Part 1B serve domestic carriers. 

There’s also a Plaza at the center of the terminal equipped with some services, including an information counter. 

Level 1

Level 1 is the Arrivals level, where check-in counters and baggage claim area are located. 

Services: Information counter, retail stores, prayer room. 

After clearing the security check, passengers may proceed to the upper level to departures. 

Level 2

Level 2 is for Departures, where the boarding area is located. 

Find in this level access to boarding gates 6 to 1 and 7 to 12. 

There are lounges close to gates 2, 8 and 11. 

Services: Food, drink and retail concessions, children’s area, airport lounges, among others. 

Services 

See some Services and Amenities at Surabaya Airport Terminal 1: 

- Restaurants and cafés
- ATMs
- Children’s play area
- Shops and Duty Free
- Baggage wrapping
- Elevators
- Escalators
- Currency Exchange
- Touristic Booths
- Information desk
- Medical services
- Smoking room
- Mushalla prayer rooms

See more Services

Lounges 

Trowulan Executive Lounge: Domestic Terminal, second level, between Gates 10-11. Service hours: From 04:00 am to 09:00 pm. Services: Snacks, TV, Wi-Fi, food, newspapers and magazines, smoking area, flight monitors, among others. 

Singosari Lounge: Domestic Terminal. Service hours: From first departure until last departure. Services: Snacks, children area, food, newspapers and magazines. 

Blue Sky Executive Lounge: Domestic Terminal 1A, first level, adjacent to Gates 7-8. Open from 04:00 am until 09:00 pm. Services: Newspapers and magazines, snacks, internet terminals, Wi-Fi, TV, flight monitors.